MM
Mpho M
1 reviews | Active since Apr 2018
14 Dec 2021, 09:58
Tasteless Food Nando's Lynwood Lane
I bought a quarter chicken, chips and a roll meal at Nando's Lynwood lane (takewaway). I asked for leg portion, Mozambican Paprika, extra sauce. I got home and opened my package. The meat had absolutely no flavor and no extra sauce that I asked for. What bothers me the most is that I was asked for a 2 rand donation, which I gave. However the service and quality of food has absolutely disappointed me. Nando's used to be my most favorite, however Lynwood Lane has made me reconsider my stance. Nando's do something about the quality food. Please.
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Nando's's replyOfficial
15 Dec 2021, 14:17Dear Mpho,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply15 Dec 2021, 14:17
Official
Dear Mpho,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)