SUPER BAD SERVICE/ DISSAPOINTED
<p>To whom this may concern, Good Morning .. I’m Samantha from Cape Town, currently on Holiday in Johannesburg, leaving tomorrow for home. But before I go I have to do this. So Monday evening I decided to get Nandos for supper, which has always been my favorite, but not after Monday. I’m SUPER DISSAPOINTED in Nandos Kempton Park, I made a order for a quarter chicken meal, lemon & herb plus 2 of my favorite garlic rolls and I also asked the lady to please send a R50 change with the delivery guy. First off all he got here, and the food was soooooooooo cold, chicken & chips was super dry with no sauce on and to top it all off he came here with no change. So I had to tell him to keep the change, just imagine I had to send him back with all of this then I was gonna wait another hour & a half. I have the slips and everything to proof what I bought and the slips also says about the R50 change. I just thought I cannot leave JHB without me putting in my complaint. I’m very disappointed in your company.</p>
Dear :Samantha
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Dear :Samantha
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team