1 reviews | Active since Apr 2017

04 Apr 2017, 21:46

Such disgusting service at Nandos!

<p>what a dissapointment today at Nandos. i waited 1hr 30mins for my order,apparently coz the rice wasnt cooked. i wasnt even told tht the rice is being cooked until i asked why my order was taking so long.</p> <p>what makes it worse is the attitude of the manager on shift, not even an apology to the fact tht i had to wait so long. he ddnt even say a word.</p> <p>im really disappointed at a restaurant i enjoyed so much.</p> <p> </p>

0
Replies (1)
Nando's
Nando's's reply05 Apr 2017, 10:07
Official

Dear Lindelihle

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (encluding public holidays)