1 reviews | Active since Nov 2014
Store Owner extremely rude and service stinks
<p>On several occaisions I received bad service from the Nandos in Eldoraigne (Saxby Ave). In the past month I have experienced terrible food, bad service and a disgusting attitude from the store owner 4 times out of four visits.</p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
After the above mentioned issue. I was approached by the store owners and intimidated by the owner's son. I, however overlooked the attempts to intimidate me. despite all of this I decided to give the store another go. I was met with a rude and *********** manager and terrible service. I asked the manager to cancel my order as I could not bare the incompetence and disregard for customers at the store. I was refunded for the cash amount but not compensated for the Entertainer App vouchers I redeemed at the store but was unable to use due to order cancellation. The manager then threatened to physically abuse us if we continued asking for a refund.
After the above mentioned issue. I was approached by the store owners and intimidated by the owner's son. I, however overlooked the attempts to intimidate me. despite all of this I decided to give the store another go. I was met with a rude and *********** manager and terrible service. I asked the manager to cancel my order as I could not bare the incompetence and disregard for customers at the store. I was refunded for the cash amount but not compensated for the Entertainer App vouchers I redeemed at the store but was unable to use due to order cancellation. The manager then threatened to physically abuse us if we continued asking for a refund.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
After no resolution from store owners I was told that Nandos would look further into this. I have not been contacted since and I have not been reimbursed for my loss of vouchers or anything of the sort. Nandos eldoraigne never ceases to disappoint. I will definitely never recommend this store to anybody.
After no resolution from store owners I was told that Nandos would look further into this. I have not been contacted since and I have not been reimbursed for my loss of vouchers or anything of the sort. Nandos eldoraigne never ceases to disappoint. I will definitely never recommend this store to anybody.