Still no proper feedback

<p>First complaint 23/02/2016</p> <p>Second complaint 08/02/2017</p> <p>Third complaint...now</p> <p>Hi Nandos</p> <p> </p> <p>Thank you for your copy and paste response, you clearly dont care about customer service.</p> <p> </p> <p>Your 2 Shakes of a chickens tail is actually 5 days, so rather be upfront about it as I was only contacted today.</p> <p> </p> <p>I received yet another copy and paste e-mail from your service team who has not bothered to check the details around this as they rep**** by once again asking me for a picture....i seriously doubt that anyone actually reads a complaint in that place.</p> <p> </p> <p>Anyways I have forwarded the picture again and also contacted your call centre at 18:15 (13/02/2017) and the consultant who answered states that the picture was received and is visible. WOW: so you have basically had my information since November 2016 but yet chose to ignore it and instead kept asking for the very thing that you had......</p> <p> </p> <p>What was the reason for this and why am I not getting the answers that I requested specifically around the misrepresentation of your adverts and menus.</p> <p> </p> <p>This is absolutely putrid and horrid servicing offered by you. </p> <p> </p> <p>Can i get the feedback that i deserve and can i also be contacted by your director or executives as I AM THROUGH WITH DEALING WITH YOUR INCOPETENT COMPLAINTS STAFF, who clearly do not know the meaning of the word complaint. I am also blindly assuming that your directors and or execs know the meaning however based on my request i will soon find out.</p> <p> </p> <p>Also do not copy an paste or this will turn into a further complaint.</p> <p> </p>