still no improvement

I usually get food delivered from Nandos but this time I actually went to Nandos and bought food. I haven't bought food at Nandos in a while because I wasn't satisfied last time and for some reason, I thought it would be different this time. So anyway, last week I bought a full chicken with 3 regular fries as sides and I bought large fries as well. The fries were practically raw and the chicken was a little undercooked. Disappointing.