dW
deenay W

1 reviews | Active since Oct 2015

30 May 2018, 14:01

Still hungry and disappointed!!!

So I went with a friend to lunch at nandos adderley street today ordered the chicken strips and spicy rice as I do enjoy it, however when I get to work and unpacked the food it is now packed in a brown round cardboard bowl with less the amount of food in compared to when it was packed in the square boxes, it partially filled, with like 3 pieces of chicken strips. Very disappointed because I alo ordered it mild and it was extremely hot. What the hell, we seem to be paying much more for less the amount of food...

0
Replies (2)
Nando's
Nando's's reply30 May 2018, 19:05
Official

Good day Deenay,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

dW
deenay W's update30 May 2018, 19:24
Reviewer Update
very automated repsonse....