Staving
<p>Nandos columbine square, im very disappointed in the shop i placed an order at 17:00 the driver phoned me and asked where my house is and then his phone died i tried to call him back but his phone was off i called the shop at 18:30 and they told me they sending the driver to the correct address as the driver got lost the first time, called the shop at 19:00 and spoke to the manager which took forever to answer the phone then she told me that she will send me new food and just after that the driver that got lost rocked up and my food was cold so i called the shop again spoke to the manager and then she told me that she is sending me a new order that is coming from oakdene and i must sent back the cold food with in 30 min ill get my new order........ still waiting for my order and it almost 2 and a half hours later.</p>
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Nando's's replyOfficial
24 Jun 2017, 12:23Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Best regards,
Nando's's reply24 Jun 2017, 12:23
Official
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Best regards,