Stale rolls and dry chicken

We went to the Nandos in Sandown in Cape Town for the first time yesterday and won't ever be returning. We bought the Big Deal which included 4 rolls, ALL of which were stale. The main thing you go to Nandos for is the chicken, but the chicken was extremely disappointing. It was dry and hardly had any sauce and completely lacked flavour. The spinach we got as a side ended up being the highlight of the meal because the rest of the meal was so disgusting and disappointing. This franchise should be shut down because it is destroying the Nandos brand reputation. It is the worst meal I have had in my entire life, and if I ever experience such poor quality again, I will never eat Nandos ever again.