PP
Paul P

1 reviews | Active since May 2015

04 Jun 2015, 13:42

stale rolls

Yesterday evening I ordered the festive meal , I collected it and when I got home the rolls were so stale they just kept breaking into crumbs and I could not even butter them - this is not the first time I have had this problem with this nando's and I have complained before to them but they just keep on packing the stale rolls this is riduculous as I have to get back into my car and get fresh rolls elsewhere. please sort this problem as I am a great fan of nando's getting meals at least once a week and do not have this problem at other branches

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Replies (1)
Nando's
Nando's's reply04 Jun 2015, 14:12
Official
Hello Titanroyjordan1,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)