1 reviews | Active since Apr 2010
Stale Chicken and Dry Chips, Tiny Portions
Date: 13/07/2015<br> Nandos Maitland<br> Cashier 108<br> Order Value: R128.70<br> Order Number: 69<br> CHK 4009<br> VAT Reg: ***<br> Delivery Phoned In Order as we order regularly at this Nandos for work staff.<br> <br> Normally Cashier we deal with is Shereen, who gives us exceptional service always getting the orders correct with super fast delivery under an hour most of the time with professional delivery guy.<br> <br> Today the delivery guy rocked up with a Honda, and to my amazement he pulled out the orders from his back seat and not in the Nando's delivery bag to keep good hot and bacteria free. <br> <br> The chicken was dry and pieces looked like it was ate one, not to mention the fried chips was so hard. I am totally disappointing with this order today as Nando's Maitland knows its regular customers who spend a considerable amount through the month with them for up to 10 people, up to thrice a week.<br> <br> We threw the food away as it was so dry :-(<br> <br> Nandos Maitland what are you going to do to better this and compensate for 3 x meals valued at R42.90 each ?<br> <br> Very very disappointing work hard for our money, and get treated like this from a well known Brand.<br> <br> Regards,<br> <br> Thevan & Co<br> <br> <br>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***