1 reviews | Active since Jun 2016
Spoilt Rice and Terrible service from Manager
<p>On the 14th of June 2016, we had order 3 X Spicy Rice with Chicken Strips( Lemon n Herb, Mild, Hot) , 1 Veg Spicy Rice, 1X Quarter Chicken and a salad from the Nandos in Sarnia (Durban)</p> <p> All the Spicy Rice were spoilt, they tried to camouflage with extra sauce on the top of the rice.</p> <p>When i took the food back to the store, the Manager, Mr Riazz, was not courteous to the matter. He was adamant that the Rice was not off and that it was just the sauce.</p> <p>He did not even have the decency of apologising.</p> <p> </p> <p>The food stinks like their service.</p> <p> </p> <p> </p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)