1 reviews | Active since Aug 2017
Spoilt food
Good Day. I placed an order for delivery from your leaping frog branch at 10:24. Delivery address was 2km away from the store. My order was sent at 11:38 with the incorrect order. I called the store as I am 8 months pregnant and have been craving this meal. They apologised and in 5 mins the correct order was sent.... well this was awesome that I got it in 5 mins. I opened the box and it didn't look the way it was supposed to. when I tasted it the food was spoilt. Thank you for putting me off Nandos for life! people need to consider the health risks that are involved when dealing with food.
Dear Christelle,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Christelle,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)