1 reviews | Active since Jan 2017

22 Jan 2017, 21:11

Spicy

<p>I went to Nandos in parklands. I ordered a lemon and hearb wrap with no cucumber and extra halloumi. When I got home I had a mild wrap which was so spicy. The wrap was full of cucumber which I am allergic to and about two tiny pieces of halloumi. I couldn't eat the wrap because of the cucumber. Very disappointed because the slip and the sticker on the wrap said special request. </p>

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Replies (2)
Nando's
Nando's's reply23 Jan 2017, 13:46
Official

Dear Emma Miles

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)

Best regards,

Nando's
Nando's's reply23 Jan 2017, 13:46
Official

Dear Emma Miles

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)

Best regards,