mM
mcsquaredphotography M

1 reviews | Active since Jun 2017

28 Dec 2017, 08:04

Some people dont deserve their jobs

we went to Nandos in hillcrest. lady on till was great. we decided to eat in. we sat down and when our food came we asked the lady for some nandos mild sauce, she pointed to the table about 2 meters behind her then walked past it back into the kitchen.

when we left i intentionally left the sauce on the table so she can learn how to take sauce from one table to the other. she is a waitress and it is her job to make our stay enjoyable.

poor show nando's.. you should not spend so much money on your advertising and invest in your staff more, then this will sell your product.. thats why people take away and dont eat in as much

0
Replies (2)
Nando's
Nando's's reply28 Dec 2017, 11:45
Official

Dear Michael,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)

mM
mcsquaredphotography M's update29 Dec 2017, 12:54
Reviewer Update
appreciated the call explaining. thank you :) much better than system generated cut and paste responses.