HC
Herman C

1 reviews | Active since Sept 2013

27 Apr 2015, 14:11

Slow

I just waited for more than an hour for my food. People who ordered after me got served in about 30min. I eventually had to ask for a refund and I left. And it wasn't even a big order. I was only ordering for 1.

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Replies (1)
Nando's
Nando's's reply28 Apr 2015, 13:14
Official
Hello Bob185,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,