Sloppy service at nandos shallcross
<p>As there are no nandos I could reach along the durban cbd area I asked my husband to visit nandos shallcross on his way home this evening. I spoke to the lady and gave her my order over my husbands cellphone at the drive thru. When he arrived with the order at Dbn cbd there was no peri wedges,the spicy rice we ordered was dry and my strips n rice had no feta but I was charged for it. Why are the staff so sloppy that they just throw stuff into a bag not taking care to check that everything we asked and paid for is in the bag? The quality of your service and food is just going down the drain leaving a terrible taste in my mouth and emptying my pockets!!!this is ****************....surely you couldn't have been so busy on a weekday evening? And why aren't there any nandos franchises that deliver after 6pm in the Dbn cbd area?</p>
Dear Verhana
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (including public holidays)
Dear Verhana
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (including public holidays)