TT
Tha T

1 reviews | Active since May 2016

29 May 2016, 16:30

Sloppy instead of healthy option

<p>Just got back from Nandos Scottburgh, 2 Vitality meals and I have bought these many times from different Nandos outlets but the quality of this is just not on. </p> <p>The salad portion seems like they just dumped stuff together and usually the chicken breason is always in a separate box but this has everything in one and the salad is soggy with the sauce of the chicken. If we wanted a chicken salad we would have ordered two of these. In no mood to go back to the store 20 minutes away so Nandos do something about quality of food. This is a healthy option meal so we ordered two only to be served soggy, unhealthy version... my dinner has just been spoilt...</p>

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Replies (1)
Nando's
Nando's's reply30 May 2016, 11:48
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)