tT
tshepiso T

1 reviews | Active since Oct 2015

31 Jan 2018, 17:54

Shortage of meat

Went to buy full chicken at Nando's Savoy branch, and we asked them to cut the chicken 8 pieces and it turned out that they happened to leave out the drumstick of which is ridiculous!!!!! Why should they rob us of the food that we pay for? I didn't pay half price why should my ordered food be incomplete! I get the feeling that they did this on purpose

0
Replies (2)
Nando's
Nando's's reply01 Feb 2018, 17:03
Official


Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

tT
tshepiso T's update02 Feb 2018, 18:52
Reviewer Update
Thank you to Nando's for making things right, good customer service is their primary concern. Kindest regards