1 reviews | Active since Mar 2015
shocking take out
After some shopping I decided to go to nandos in the square centre , pmb , the drive in lines were very long so decided to run in and order a burger and a wrap while my wife and 1 year old were in the car , thinking it would be a 10 minute wait after the server had advised me , which turned into 45 minutes with people that had ordered 30 minutes after I did receiving much larger orders , only to find out our order was not on the takeout screen , i queried the issue to which the 2 members of staff shrugged their shoulders and walked off , 10 minutes pass and our food arrives , 2 packs of cold chips , a wrap with 2 pieces of chicken in it and a burger that was thrown together , no apology was given for the late order an arrogant smirk was given when receiving our order the server turned her back and walked off to help another customer , very poor service
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,