Shocking service

<p>I ordered Nandos half a chicken with two sides and extra sauce at 11:38 this morning for delivery, then i asked what time i can expect to get my order i was told of 45mins which was perfectly fine as my lunch is at 12:30. 12:30 i decided to call Nandos as i had not received my order, then i was told that the driver turned back with my order because he had a breakdown then i was promised that another driver will deliver my order before 1pm as my lunch ends at 1pm. the driver delivered my order at 13:20. when i placed the order i asked that the driver should come with a speedpoint however to my surprise there was no speedpoint with the delivery.then the driver tells me he will organise one therefore he left the food and went to organise a speedpoint. when i checked the food, the wedges and chips are dry, old and not edable, i asked for extra sauce on my chicken and only the breast portion has extra sauce and the other quarter nothing. i let everything go and choose to not complain however after getting terrible service such as this i expect that my food be on par not what I received. Is Nandos telling me that i do not deserve better service, the food I received I would give it to my dog not to humans. I dont believe how *********** Nandos can be, this is not exceptable to a customer that is paying money. I spoke to the manager and he just tells me a lot of stories which i do not want to hear as a customer. if someone has messed up then i would expect that person to atleast step up and deliver something way better than what I could have received if I received good service instead I get food that is to be served to dogs. This is such a dissapointment and an insult to me as the customer that i have always been to Nandos.</p>