1 reviews | Active since Feb 2018
Shocking service!
I placed an order with Nando's online (which was debited off my account imminently) for delivery for myself and my colleges, it took 1h30 for it to delivered and was stone cold. To add to this it was missing a meal! When I called in about this (which took multiple attempts) I was just told that they were sorry and we would need to wait for the missing meal to be delivered. After waiting so long for cold food I was not interested in waiting any longer and asked for a refund. To add to this I was charged a delivery fee and gave the driver a good tip only to open the bag and be disappointed!
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,