1 reviews | Active since Jun 2015
Shocking service
Hi, On 16/06/2015 my fiance and I were having lunch at Umhlanga Nandos, we were inside the store. we just started having lunch when there were bees all around us and on our food and inside the drinks as well, we had moved our seat but the bees kept on following us. I got the attention of a waitress who came and looked at us and just smiled and went away, we thought she was calling the manager. I eventually went and complained to the manager who eventually came by and said she's sorry it was nature and could not do anything. Firstly this was inside the store and secondly it was extremely poor that the waitress and the manager just brushed this off as it was normal. We did not even get through our food because of the disruptions and the manager only replaced one can of liqui fruit after all the commotion.<br> Very poor and disappointing and we will not be going back there anymore!!!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,