NP
Natasha P

1 reviews | Active since Dec 2013

06 Mar 2015, 13:35

SHOCKING FOOD FROM NANDO'S

we ordered from Nando's Savoy today. We were utterly disgusted with our food. the quarter chicken was dry, hardly any sauces. Even the chicken and veg burger was so dry. A huge roll with a small pices of chicken that was overcooked and rubbery. the spicy rice and strips was also so terrible. Rice wasnt cooked properly and the chicken was overcooked. The worst was the wrap. it was half filled. when my colleague opened the wrapp the top part flipped over cos it was literally empty. and its not as if it all fell to the bottom. when she opened the whole box there was just lots of lettuce with a one or two pieces of chicken. VERY VERY BAD FOOD. it was a total waste of our money, plus we paid a R45 delivery fee. R256.50 down the drain. WE WILL NEVER ORDER FROM NANDOS AGAIN. i WILL MAKE SURE TO TELL THE OTHER 9 COMPANIES IN THE BUILDING ABOUT OUR EXPERIENCE SO THEY WONT HAVE TO EXPERIENCE FOOD LIKE THIS.

0
Replies (1)
Nando's
Nando's's reply06 Mar 2015, 13:53
Official
Hello Natasha B Naidoo,

Thank you for taking the time to submit your complaint through the Hello Peter website.

We have logged your complaint, with interaction number CAS - 60773

Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.

Yours Sincerely,

The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)