1 reviews | Active since Sept 2015
Shocking experience. Bad food/terrible service
Had supper at nandos, ordered full portion of livers, chicken wrap with cheese and a dry lemon cool drink. firstly the food took about 30 minutes so now the shops closing and we have miserable waiters sloping around putting chairs on tables and moping around us. I then open my can of dry lemon and its flat, half my wedges were hard and cold on the inside, the piece of cheese on my wrap must of been invisible because i couldn't find it, the chicken livers were so burnt that when my girlfriend took a bite it made a crunchy noise. the chicken liver were replaced but whilst we were eating we still have waiters banging things around us and making a terrible noise which is unacceptable. The least you could do is to wait for your customers to leave before you start cleaning up and shouting at each in loud foreign langueges
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***