KR
Kelli R

1 reviews | Active since Feb 2016

28 Feb 2016, 16:10

Shocking Customer Service

I posted a complaint re Nandos on 10 Feb and no one has come back to me. Shocking customer service!

0
Replies (3)
Nando's
Nando's's reply28 Feb 2016, 17:10
Official
Hello Calzone,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto Michelle Roome who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
KR
Kelli R's update21 Nov 2017, 15:55
Reviewer Update
I received a call from your call centre asking me if I received an email which I didn't. She said she would find out and still no one gets back to me. What is going on with your customer service
KR
Kelli R's update21 Nov 2017, 15:55
Reviewer Update
I received a call from your call centre asking me if I received an email which I didn't. She said she would find out and still no one gets back to me. What is going on with your customer service