PH
Phakamani H

1 reviews | Active since Jun 2015

19 Jun 2015, 15:46

Shifting of Responsilbility by Nandos Fordsburg

At 13:05 PM on the 16 June 2015 I was driving in Brixton Johannesburg on Collings street which is a one way street and the guy riding a motorbike (Delivery guy for Nandos Fordsburg) who is a Burundi International who was on his way to deliver food to one of their Nandos customers was coming on from Esher street and ignored the stop sign and drove straight to my brandnew Audi A3 which I bought on the 1st June 2015 and he damaged it.We observed with the police that this motorbike was unroadworthy and had no licence disk.I phoned Brixton police station as well as the Ambulance.The police were at the scene ten minutes later and the ambulance also arrived and took this Nandos delivery guy by the name of Jean Claude Bimenyimana to Helen Joseph Hospital and he was admitted as he injured his leg when he collided with my car.I then opened the case at Brixton police station.On Wednesday the 17th June 2015 I phoned Nandos Head Office and spoke to Uriel Sonny and received this Refference number:66742 I then received a call from Mr Jawad Nandos Fordsburg Branch Manager who said that they are not responsible as Nandos and they don't care even if I can take this matter further they don't care

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Replies (1)
Nando's
Nando's's reply22 Jun 2015, 13:14
Official
Hello phakamani-20,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

As per our telephonic conversation,our Head office is in constant contact with you.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)