RW
Raquel W

1 reviews | Active since Jul 2011

31 Aug 2015, 21:21

Service with a smile and food thats worthwhile

I was a Nandos in Springfield Durban with my sister and we were really pleased with the service and the meals. I have been disappointed previously with Nandos meals the price goes up but the quality goes down. So I was very pleased to go to a Nandos where from the cashier to the waitress to the person that help clear our table they had smiles on their faces and were very helpful. The meals also came hot, tastey and was well done not like other times when the chicken is still white like it was just heated on the grill. The cooldrinks were chilled and we were even given glasses with ice. I wish they could teach the other branches a thing or two. Keep up the good work and I look forward to going back.

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Replies (1)
Nando's
Nando's's reply01 Sept 2015, 09:18
Official
Hello Raquel Welff,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.

We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando's restaurant soon.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)