1 reviews | Active since Jan 2018
SERVICE SUCKS ASS!
I just order a 1/4 chicken and chips at nandos in canal walk during my lunch hour and after my order arrived 40mins later I asked the lady at the counter if order 833 is ready she rep**** 1/5 chicken and chips and I said yes needing to get back to the office which is just around the corner, I took her word for it and left not to be late for work. When I got to my desk no chips in the bag immediately call the store they advise they have to check the camera which I understood and called me back to say that all bags had chips packed into it? And that she takes my word for it and will replace it next time, not taking me details when I asked for a reference number “they don’t have” was the response so any Tom can just rock up and claim my order which they claiming to replace? What the hell is this? SERVICE Sucks ass I’m sorry this is not the first time they get my order wrong! It’s so pathetic and then they make me out to be a **** when I ****in paid for the ****. And they have the audacity to say they cannot bring the order to me so I must waste time to go back? And for a manager to imply I’m the one lying when I paid for the order they got wrong! ****************!
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)