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Nhlanhla N

1 reviews | Active since Nov 2015

12 Dec 2015, 09:33

Service sucked

Yesterday I placed an Order at nandos pinetown St. John's , firstly I didn't get the extra basting I had asked for and the second thing is that my order took two and half hours to be delivered but the time it got here it was so cold and the chips were super dry

0
Replies (1)
Nando's
Nando's's reply12 Dec 2015, 13:12
Official
Hello malikn38,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)