Service from Hell

Placed a telephonic collect order through Nandos Kathu at 13:45 on Sunday 22 May 2022. SMS received confirmed that order 8059 will be ready at 14:10. I arrived at 14:25 at Nandos only to find that they did not start the order as yet. I waited until 15:10 before I could receive my order. Ordered the Festa Fries and drink at 14:15 at the counter whilst waiting, only to be given the drink only. No Festa Fries and the cashier and manager both had a bad attitude towards us. Will no longer support Nandos Kathu, very rude and very slow people!!