MR
Malebo R

1 reviews | Active since Jul 2018

16 Aug 2019, 14:52

**** service delivery

Placed an order order at 12:42, its now 14:52 and 2 phone calls later to check how far is my order and still nothing. I was told that my order will take 60 to 90 minutes

0
Replies (3)
MR
Malebo R's update16 Aug 2019, 15:05
Reviewer Update
3 calls later im told that my order was placed as a pick up amd i specifically stated that its delivery. I was even told that the driver is on his way when i called 1st called to check how far they are
MR
Malebo R's update16 Aug 2019, 15:08
Reviewer Update
This is at Nando's Rosebank
Nando's
Nando's's reply16 Aug 2019, 20:44
Official
 Dear Malebo, 

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays) 

Best regards,