1 reviews | Active since Sept 2013
Service and food complaint
I ordered a full chicken meal(cut in 8 pieces and EXTRA SAUCE) with two sides. A salad and Peri chips. I also orfered peppermint dessert and a can of sprite. I waited for the quite some time.
When my order came I had to ask for my dessert and coldrink and salad because they only put the meat and chips in the bag. The waiter/cashier was quite impatient with me. When I got home my meat didn't have extra sauce and there was NO ROLLS!! I'm never buying from Nandos Menlyn ever again, the service is appalling!!
Dear Lerato
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Dear Lerato
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)