1 reviews | Active since Mar 2014
Service
Hi,firstly i would like to thank you for reading this,as i know that you'll are busy.<br> <br> On the 12th March 2016 I have taken my wife,her sister and her husband to Nando's in Gateway for Lunch,so we ordered our meals,which that was fine,then when we sat down and my wife saw a Pamphlet stating that they sell Alcohol,which she wanted to try it out which it was called PEACH NAUGHTY TEA,so i went to order this,on the Pamphlet its states Naughty or Nice,with or without Vodka,and its states not for sale to a person under the Age of 18,the lady at the cash desk informed me that the don't serve Alcohol,so i called for a manager which even them they-self's had no clue of this and telling me that the store those not serve alcohol,and it does state that it is for selected store,when i showed them the Pamphlet(Designer Drinks) its does not say anything about selected store,the manager on duty was rude,and unprofessional tells me that the Garnish is not included which from her understanding means alcohol,i have told her its so not True,Garnish means Fruits or Veggies included on a meal or Drink,i requested for this which i did not get and after all of this i ate my meal and my garlic roll arrives
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website.
Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website.
Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
