1 reviews | Active since Jul 2017

22 Jul 2017, 22:22

Seriously on the decline

<p>About four weeks ago, we went to nando's Savoy as a family. We were one of the last customers in the store. As we were sitting there, finishing up our meals we saw one of the Nando's employees shredding full chickens with her bare hands sitting at the table next to us. When we confronted her, she said we must mind our own businness. That's when we involved the manager. The manager confirmed that these shredded chicken were for their chicken strips. Now today, my girlfriend ordered for pick up. Here's the thing, I've never had worse chicken anywhere. The winglets were dry and a total waste of money. If you want take away chicken, NANDO'S IN SAVOY IS THE WORST OF THE LOT. </p>

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Replies (1)
Nando's
Nando's's reply23 Jul 2017, 15:41
Official

Dear Harold Munyai Manthata

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)