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Shaun M

1 reviews | Active since May 2015

31 Aug 2017, 22:42

Sandown branch refuse to serve at 22h00

We were at Sandown branch of Nandos close to Blouberg tonight at 22h00 as the website states they are open until 22h30.They refused service ,Nandos male staff member at drive thru refused to take our order saying they close at 22h00.I said nope,your website states 22h30?He said its incorrect?Now Nandos how do you refuse service at 22h00 when your website states that this specific branch is open until 22h30?I AM LIVID!!!!

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Replies (1)
Nando's
Nando's's reply01 Sept 2017, 11:59
Official

Good Day Shaun

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

Kind Regards,

Nandos Customer care