NM
Nomonde M

1 reviews | Active since Apr 2021

14 Apr 2021, 20:34

Rude waiter

I was appauled by the service i got from Nando'spanorama on the 14th April 2021. My boyfriend originally told the cashier that will take takeways. We then decided to sit in and told the cashierthat will sit in. We chose the table we wanted to sit in. We were rudely removed to go back and sit were we wait for food to be prepared. I then called the waiter and asked her why did she not explain why we were moved or rather ask us why we sitting as we ordered takeaways. She apologised with an attitude. I then decided to take our food home because i was not prepared to eat in front of someone who has no respecr for her Job. I was not rude to her i take customer service seriously and people that have that attitude annoys me.She must be taught to have respect irrespective how low people are to her. Its a pity i did not note her name. But i will never set foot in that nando's panorama in Mulbarton.

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Replies (1)
Nando's
Nando's's reply15 Apr 2021, 13:01
Official
 Dear customer, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care:              **********Operating hours:           Monday – Sunday, 9am – 10pm (Including public holidays)