1 reviews | Active since Nov 2014
Rude Manager, No Customer services.
I complained last week about the bad food i received from this branch, a manager by the name of Moosa called me, how rude an *********, he had no way of dealing with negative feedback, he then advised me not to purchase from the store again, since im pregnant Nandos has been my craving, an being a loyal customer i know the standard quality of food an services. I will not complain unless its the same issue multiple times. <br> <br> This manager was extremely rude an would not allow me a chance to speak, even after asking him if im able to speak he just continued being bluntly rude an telling me that if im not happy with woodstock i shouldnt order from them again an he will add an alert to my number so that no staff assist me again. <br> <br> I was shocked at how rude this manager was. Yes i will post this on facebook an on my works social page so that everyone can know the bad service i got, at the end of the day i work in a customer service environment an Musa attitude was completely out of line towards a customer. <br> <br> Due to this they will be loosing many loyal customer, Social Media an word of mouth is the best recommendation but Negative things like this can cause lose of business
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
