1 reviews | Active since Apr 2017
Rude Manager ever in Nandos The crossing Mafikeng
<p>hi, yesterday around 5pm i went for a shopping in the crossing Mafikeng at pick n pay, then we descided to go to Nando's The crossing Mafikeng as its one of our favourite resturant, we entered the resturant with a 2ltr of coke and placed an order, not knowing that Nandos doesnt allow customers to come with dirnks/food from outside, the manager instructed one of the waitress to come and tell us that our drink is not allowed in the restaurant, glasses wont be provided,I could see the pressure that was on the waitress....we asked to see the manager to explain that we were not aware of that rule, she stood with a proud behaviour showing us on the wall saying yah you people you dont read the note pasted on the wall is not even visible for customers to see it, that is why we dont know that rule as regular customers at that store, then we said fine can can we have water then because you dont want us to have our drink in the resturant she stood shouting at my wife starting to argue with no point at all, telling my wife how difficult is she and she wanted to take our drink, one of the waitress decided to bring us water then we decided to drink that water, we were sp irritated we didnt enjoy our meal and the manager didnt care and was so happy/ proud as if she won the debate.</p> <p> </p> <p>Our request please Nandos learn what is client service and equip the management with s****s to resolve conflicts with professionalism. </p>
Dear Lloyd,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Lloyd,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)