1 reviews | Active since Jul 2016

29 Aug 2018, 18:46

Rude Cashier 103 Tshepiso

A very rude & stinking attitude cashier, as a customer if I made an error with my order before it is served she should be able to rectify such or advise accordingly not be rude & treat me like I am asking for a free meal. Then we go back to buy cool drink she refuses to assist & calls someone else to be the one assisting us with an attitude. The receipt has her name as 103 Tshepiso. Get another sister if u are going to be like this. Every customer derserves an excellent customer services not for u to throw ur hand at me.

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Replies (1)
Nando's
Nando's's reply30 Aug 2018, 17:36
Official

Dear Lihle,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)