BM
Boitumelo M

1 reviews | Active since Dec 2018

19 Sept 2020, 14:29

******* service.

The Nandos at Cresta shopping mall has appalling service and this Is the second time I have encountered this kind of treatment. The first time I obliged because It was during the pendemic.

I came to Nandos and they treated me differently to the Indian people that were there and I took it personally because I deserve the same customer experience as anyone else who is paying. This man told me to move to a place that had a marking on it (NONE of the tables are marked so I don’t know what he was referring to after I took the liberty to sit for myself) He came to get me from the place I was sitting and took me to a dark dingey little table and he just slid the chair across for me to sit, I asked him which mark he was referring to so I don’t get it wrong next time and he didn’t look at me nor respond. I’m black,and I happen to work in the center so I don’t know if he deems me less worthy of quintessential service, I’m sitting and I am currently watching people sit liberally and no one has been moved and I’m really upset at this service. I’m in retail too I expect the service I give to customers to be given to me aswell.

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Replies (1)
Nando's
Nando's's reply21 Sept 2020, 11:36
Official
 
Nando’s prides itself in supporting fresh and innovative projects and appreciates the applications it receives that afford it the opportunity to do so.

Unfortunately, however, sponsorship cannot be provided in every instance and Nando’s reviews each application on a case-by-case basis.