1 reviews | Active since Apr 2017
*******
On friday i went to Nandos midway mews. Firstly the attitude of the cashier was disgusting. She didnt greet and ignored me when i asked questions. Then the food took 35 minutes to eventually come out. I went home only to see the wings were burnt to a crisp. Black and hard as a rock.
Now two days later i get a notification that my account was double debited. She tapped to pay without asking me. Then she put the card in and all that as usual.
I am disgusted as the service and food is usually great but this was a complete waste of time and now *****ing my money because she wasnt paying attention to doing her actual job.
Dear Glen,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,
Dear Glen,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,