1 reviews | Active since Aug 2016

05 Aug 2016, 06:24

ROTTEN SALAD

<p>Last week i went to Nandos at the Northway Mall, i purchased food for about R500.00. i ordered extra hot , chicken was raw and bland, i ordered mild and the chicken was like thrown into the packet, and the highlight was the salad , it was smelling and the lettuce was brown OMG , this has put me off Nandos for a while, i sent a complaint and till today no response. VERY DISAPPOINTED and Nandos is not cheap anymore but we still buy becos we enjoy it but off that for a while. </p>

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Replies (1)
Nando's
Nando's's reply30 Aug 2016, 17:04
Official

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***