SH
Shareebah H

1 reviews | Active since Dec 2014

06 Dec 2018, 20:17

Rotten food

On the 05/12/18 Me and my colleagues bought food at Nandos Middelburg Mpumalanga. The one took her roll back cause it was so flippen old and they gave her 2 back? and this time it was fresh! Me and my other colleague was not so lucky, we had the Hotpot spicy rice Mild, and that was around 11:30. Around 5:00 I started feel very dizzy and nauseas and my stomach started burning, had to arrange pick up for myself! My colleague is throwing up non stop! Clearly their was something wrong with our food! We notify the store 06/12/18 around 9:00am, and no1 bother to contact us till until now 20:15. Not feeling any better!

0
Replies (1)
Nando's
Nando's's reply07 Dec 2018, 10:48
Official
Dear Shareebah,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)