WS
Wilbur S

1 reviews | Active since Feb 2016

06 Jun 2017, 21:23

Roll is disgusting

<p>I order some food from Nandos Parow via the Mr D app. When i opened my food i could not wait to start eating as i was flaming hungry. </p> <p> </p> <p>When i cut my roll in half it had this doughy smell and was very moist on the inside of the roll. I then removed the mosit part and bit into the roll and i could not get over the doughy taste so i had to throw the roll in the bin.</p> <p> </p> <p>I love Nandos and this has never happened but I also hate bad food and this was unacceptable..</p> <p> </p> <p>Disgusting</p>

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Replies (1)
Nando's
Nando's's reply07 Jun 2017, 08:52
Official

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.


All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

PERi-PERily yours,


The Nando's Customer Care Team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)

Best regards,