ND
Neesh D

1 reviews | Active since Mar 2011

23 Nov 2016, 22:23

******* with food portions and misleading descriptions

<p>I had friends over so visited Nandos yesterday and purchased a full chicken and 2 SHARING sides. </p> <p> </p> <p>The sides were chips and wedges and they were in no way a SHARING size. The chips had what must have been about a handful in them.</p> <p> </p> <p>I also bought a meal from large meal from McDonald's and the size of the large from McDonald's was bigger than the SHARING size of Nandos.</p> <p> </p> <p>The fact that it is advertised as SHARING is misleading as one would assume it can be shared however the portion is barely enough for one person alone. </p> <p> </p> <p>Stop robbing people Nandos and be upfront and honest about portion sizes. </p>

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Replies (1)
Nando's
Nando's's reply24 Nov 2016, 11:06
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)