1 reviews | Active since May 2018
****** of my money and no food! Nandos a bunch of *****ing *********** idiots!
Nandos love to rob people of their hard earned money!!!!! On the 26th of April I placed an online order. After ordering it said that I will receive an sms with my order number. I paid online, my account was immediately debited. My food was to be delivered at 9pm. I didn't receive an order number, neither did I receive my food. I contacted nandos Bayview as that was what was on my bank statement. Nandos Bayview said that they do not do online orders. By that time the other branch was already closed. I contacted nandos via Facebook messenger and they assured me that they will resolve the issue. A lady from nandos Bayview called me a week later and said that they will try to resolve it. A week after that I received an sms that my query has been resolved!!! I have not been refunded and no one from nandos has contacted me til today!!!! R210 of my hard earned money ****** from me!!! Nandos your service has gone down the drain and I will NEVER buy from you again!!!
Good Day Monique Asari
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards
The Nandos Customer Care Team
Good Day Monique Asari
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards
The Nandos Customer Care Team