KP
Kaye P
1 reviews | Active since Nov 2016
26 Nov 2021, 19:05
****** by Nando's Northmead
SHAME ON YOU NANDO'S NORTHMEAD!!! We ordered on the app, they phoned us to tell us the order would be late which we were fine with. Then at the time it was meant to arrive, the app said the order was delivered and closed the order but we didn't get any food! There was no delivery, no hoot at the gate, no anything 😡 Now we've put money in their account and we sit hungry. What disgusting business ethics and lack of professionalism!!!!
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Replies (2)KP
Kaye P's updateReviewer Update
26 Nov 2021, 19:17So our order that was placed before 18:00 has just arrived now at 19:16 from the lakeside branch and it's ice cold. We're sooooo disappointed
KP
Kaye P's update26 Nov 2021, 19:17
Reviewer Update
So our order that was placed before 18:00 has just arrived now at 19:16 from the lakeside branch and it's ice cold. We're sooooo disappointed
Nando's's replyOfficial
27 Nov 2021, 09:16Hi Kaye,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly forward us your contact details to ***, and we will direct your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly forward us your contact details to ***, and we will direct your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday)
Nando's's reply27 Nov 2021, 09:16
Official
Hi Kaye,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly forward us your contact details to ***, and we will direct your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly forward us your contact details to ***, and we will direct your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday)