MR
Michel R
1 reviews | Active since Feb 2013
22 Feb 2015, 20:26
*******
I had ordered burgers at Nandos Midway Mews, at R58.90 each you would expect quality and quantity. What I received was a massive bun and a chicken fillet half the size of my palm. Upon taking it up with the very unprofessional and obviously unqualified for his position manager he merely laughed, made excuses and explained it isn't his problem. This is a complete ******* to the public to pay that much and receive that little. Nanados Midway Mews is the worst of the Nandos chain.
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Nando's's replyOfficial
23 Feb 2015, 09:20Hello Miss B 31,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60038.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60038.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Best regards,
Nando's's reply23 Feb 2015, 09:20
Official
Hello Miss B 31,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60038.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60038.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Best regards,