NM
Natasha M

1 reviews | Active since Dec 2015

29 Dec 2015, 14:19

Ridiculous service

My friend and I ordered food about 2 hours ago and we still waiting, and this is happening for the 4th time. We order from them because we don't have much of a choice as they are the only Nandos around are area of work. The people that take orders always **** up our names and address and the order sometimes. Nandos Epsom Down please get your **** together because this is getting ridiculous and embarrassing as always have to keep calling you back and forth. If people need to be fired for not doing there work so be it. Im ****en tied of the same bull **** with you guys. Get your house in order.

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Replies (1)
Nando's
Nando's's reply29 Dec 2015, 15:49
Official
Hello bonjossss,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)